CrimeDivas

Female White-Collar Crime Divas-Mordern Day Thieves

Tech Support Scam

scam                        REPOST

                             Clicking for support could cost you

                                                   by Lisa Lake Consumer Education Specialist, FTC

The next time you get a message offering to fix a supposed problem with your computer, you might keep this in mind: “if it ain’t broke, don’t fix it.” Because there’s a good chance that call is a tech support scam.

Today, the FTC announced a case against Click4Support, charging the company with fleecing people out of up to thousands of dollars per consumer. Here’s how it worked, according to the FTC: the company used search engine results and pop-up ads, which seemed to come from well-known tech companies, but did not. Those ads drove people to telemarketing centers. If you called, the Click4Support reps would get remote access to your computer to – ahem – identify and resolve issues. Then the reps would make you believe your computer had a virus, spyware, malware, or was otherwise compromised.  But the FTC says those claims were false.

Then, according to the FTC, the company sold their tech support “service” to consumers. That meant anything from a one-time “fix” to a long-term services plan, and cost from $69 to thousands of dollars. The FTC estimates these fees added up to more than $17.9 million for Click4Support. And what did consumers get? Big charges for unnecessary so-called repairs – which, in fact, sometimes damaged computers, according to the FTC.

If you see a pop-up, an ad, or get a call for tech support services, here are some ways to keep your money to yourself:

  • Don’t give access to your computer to anyone who contacts you.
  • Never give your credit card or financial information – or your passwords – to anyone who calls asking for them.
  • Hang up on anyone who pressures you to pay for a computer security product or service. If you have concerns about your computer’s security, call a reputable computer security company using a number you know is really theirs.  If you need to check a company out, search its name online with words like “review,” “complaint,” or “scam.”
Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Information

This entry was posted on 11/13/2015 by in Uncategorized.

CrimeDiva’s T-Shirt

Stopping White-Collar Crime

Check-pointDecember 31st, 2016
We can all make a difference - share this blog site with others!

Crime,Women Health, News, Prison, Law, Books,Events,President,Love,Celebrities,gossip,fraud,security,fraud, mail fraud, wire fraud,politics,

LC DeVine

(570) 995-1551
Please leave a message!

What Are Those Crime Divas Up To?

Come Tweet

Top Posts & Pages

Fighting white-collar crime through education, prevention and healing

%d bloggers like this: